In the highly competitive insurance brokerage industry, service delivery is of utmost importance.
At Shackleton Risk Management (“SRM”) we are able to provide our services nationally across South Africa. With offices in Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, Bloemfontein and Nelspruit and representation in Grahamstown, Kimberley and Mmabatho, we are able to be the leaders in our market.

 

Industry Knowledge.

The first main advantage of using SRM is that you will be serviced by knowledgeable brokers and executive directors with combined experience totaling over 100 years. We are also committed to continually cultivating knowledge and creating an environment whereby our clients achieve success through our service.

 

Large Support Framework.

The second advantage of using SRM is the access to several individuals per regional office to assist with queries or product information.  This increases our service capabilities. At SRM our large staff compliment is our asset. In order to cater for client’s needs which are not always predictable, we believe in flexibility, collaboration and alignment. At SRM you have access to all levels of support including access to decision makers.

 

Professional responsibility

The third advantage of using SRM is our professional responsibility to clients. As a large brokerage we have a responsibility to act professionally and deliver first class services to our clients.

 

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