Professional Indemnity Insurance

Professional indemnity insurance protects professionals and businesses against claims arising from the advice or professional services they provide.

Shackleton Risk arranges professional indemnity insurance for a range of professions across South Africa. We work with clients to understand their professional risks and arrange appropriate cover based on the nature of their work, their exposure and their insurance requirements.

Professional Indemnity Insurance for Your Profession

Different professions face different risks. Professional indemnity cover should reflect the work you do, the responsibilities you take on and the potential consequences if something goes wrong.

Shackleton Risk provides professional indemnity solutions for a range of professionals, including:

Medical Professionals

Professional indemnity and medical malpractice cover for healthcare professionals, taking into account the particular risks associated with clinical practice and patient care.

→ Explore Medical Malpractice Insurance

Built Environment Professionals

Professional indemnity cover for professionals working across the built environment, including architects, engineers, quantity surveyors and project managers.

→ Explore Built Environment Cover

Attorneys

Professional indemnity and top-up cover for attorneys and legal practices, with options for additional cover depending on the needs of the practice.

→ Explore Cover for Attorneys

Insolvency Practitioners

Professional indemnity cover for practitioners undertaking insolvency appointments and related professional services.

→ Explore Cover for Insolvency Practitioners

Business Rescue Practitioners

Cover designed around the professional liabilities and responsibilities associated with business rescue appointments.

→ Explore Cover for BRPs

Fiduciary Practitioners

Professional indemnity cover for fiduciary professionals providing specialist advice and services to clients.

→Explore Cover for Fiduciary Professionals

Other Professionals

Professional indemnity insurance is relevant across a wide range of professions and specialist services. If your profession is not listed above, speak to your local Shackleton Risk broker about your requirements and the cover that may be available.

What Is Professional Indemnity Insurance?

Professional indemnity (PI) insurance protects professionals and businesses against claims alleging that their professional advice, services, acts, errors or omissions have caused a client or another party a loss.

Even experienced professionals can face allegations that their work has fallen short of what was expected. A client may allege that advice was incorrect, an important detail was overlooked, a professional duty was breached or an error resulted in financial loss.

Defending such a claim can be costly, regardless of whether the allegation ultimately proves justified. Professional indemnity insurance is designed to respond to covered claims and associated defence costs in accordance with the terms and limits of the policy.

What Does Professional Indemnity Insurance Cover?

The precise cover will depend on the policy, insurer and profession. Professional indemnity insurance may provide cover for claims arising from:

  • Professional negligence
  • Errors or omissions in professional services
  • Breach of professional duty
  • Incorrect or inadequate professional advice
  • Financial loss suffered by a third party as a result of covered professional services
  • Legal and defence costs associated with covered claims

Depending on the profession and policy, additional extensions may also be available for particular exposures.

It is important to understand what your individual policy includes, its exclusions and conditions, the limit of indemnity and any excess that applies.

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How Does Professional Indemnity Insurance Work?

Professional indemnity insurance is commonly written on a claims-made basis. This means the timing of a claim – and when you first became aware of circumstances that could potentially lead to a claim – can be important.

Policy structures and requirements can differ between insurers and products, however. Professionals should understand how their particular policy operates, including its notification requirements, retroactive date where applicable, and what happens if they change insurers or cease practising.

If you become aware of a problem, complaint or circumstance that could potentially result in a claim, it is important to check the notification requirements of your policy rather than waiting for a formal claim to be made.

Choosing the Right Professional Indemnity Cover

The right professional indemnity policy is not necessarily the policy with the highest limit or lowest premium. It should reflect the risks associated with your profession and the work you actually undertake.

Factors to consider can include:

  • The nature of your professional services
  • The size and value of the work you undertake
  • Your potential exposure if something goes wrong
  • The appropriate limit of indemnity
  • The policy excess
  • Exclusions and conditions
  • Relevant extensions of cover
  • Any professional, regulatory or contractual insurance requirements
  • Retroactive cover, where applicable
  • Your previous claims and circumstances

Understanding these elements makes it easier to compare PI policies on the cover they provide rather than price alone.

Why Arrange Professional Indemnity Insurance Through Shackleton Risk?

Professional indemnity insurance can be complex, particularly where policy structures, exclusions and requirements differ between professions and insurers.

Shackleton Risk takes a practical approach to professional indemnity insurance. Our brokers work with clients to understand their profession, practice and risk profile before looking at the cover available.

Our approach includes:

  • Specialist understanding. Professional risks differ significantly between industries, which is why we consider the work you actually perform.
  • Appropriate cover. We focus on the cover relevant to your risk rather than adding unnecessary protection simply for the sake of it.
  • Clear explanations. We help you understand the important terms, conditions and limitations of the policy being considered.
  • Local expertise. Shackleton Risk brokers operate across South Africa and understand the local professional and insurance environment.
  • Ongoing support. Our role does not end when a policy is placed. We remain available to assist with policy changes, renewals and questions that arise during the period of insurance.

Professional Indemnity Insurance FAQs

Is professional indemnity insurance required by law in South Africa?

There is no single requirement that makes professional indemnity insurance compulsory for every professional in South Africa. Requirements can depend on your profession, regulatory or professional body requirements, contractual obligations and the work you undertake.

Even where PI insurance is not compulsory, clients or contracts may require a particular level of cover before appointing a professional.

Professional Indemnity Insurance That Fits Your Practice

Professional indemnity insurance should reflect the work you do and the risks that come with it.

Whether you are looking for PI cover for the first time, reviewing existing policies or considering a change of insurer, Shackleton Risk can help you understand the options available and arrange cover appropriate to your professional requirements.

If you do not see your profession listed above, contact your local Shackleton Risk broker to discuss your work and the professional indemnity cover that may be available.